Initiatives to improve (customer) trust and loyalty across the entire supply chain are becoming an increasingly important item on the management agenda. Many organizations appoint ‘Chief Trust Officers’ for this purpose, formalizing a management role with measurable goals for themselves and their business partners. In this session Franck Bernard, Privacy Consultant, talks about the role of the CISO.
Key points, which he discusses:
- The definition of “trust” and what it means to be a “trusted partner”
- The evolution of the CISO’s role in supporting this
- The Considerations of Ethical AI, Trust in Biometrics and Zero Trust Architectures
- Practical examples about setting goals, implementing compliance frameworks and making success measurable